Delivery period:

Our orders are shipped with DHL.

We process and ship orders during our peak service hours. Orders will be shipped no later than 2-3 business days after receipt of payment.

You will receive the corresponding tracking number by email so you can check and track the shipping status.

Switzerland:

For Switzerland, additional costs (import sales tax, customs clearance) must be expected.

Shipping costs:

Germany: €8.00

EU: 15.00 €

Rest of Europe & Switzerland : 25,00 €

All other countries: please contact us

Returns:

If you've ordered from us, but you don't like the product or received a damaged item, no problem!

We've discontinued paper return receipts. The following link will take you to our returns portal , where you can process your return and exchange online using your order number and email address .

Please note that the item must be unworn and in its original packaging, including all tags. We can only accept returns if all of these conditions are met.

to the returns portal

Payment methods:

Credit cards

Credit card information is transmitted to a certified payment service provider via an encrypted security system, without LangerChen or third parties having any access to this data. LangerChen uses SSL (Secure Lock Layer) security software. This is an encryption method that protects your credit card information against interception and tampering during transmission. This makes it impossible for unauthorized persons to read this data during transmission over the internet. Refunds can only be issued to the credit card used to pay the original invoice.

PayPal

You will be redirected to a secure connection directly to PayPal for the payment process. The only requirement: You must have a PayPal account or create one during the payment process. Refunds will be transferred back to your PayPal account.

SOFORT Banking

SOFORT Banking is a direct payment system that offers a secure and fast payment option and does not require registration.

Please select "SOFORT Banking" during your payment process. Your bank details will be forwarded to a certified payment service provider via an encrypted security system, without LangerChen or third parties having any access to this data. 
Any transfer fees and bank charges are the customer's responsibility. Refunds will be transferred back to the account used for payment.

Price information Switzerland

Our online shop prices for customers from Switzerland are net prices. Additional charges for customs clearance and import VAT are charged by the parcel service provider.

Shipping costs: 25.00 €

Delivery period:

Our orders are shipped with DHL.

We process and ship orders during our peak service hours. Orders will be shipped no later than 2-3 business days after receipt of payment.

You will receive the corresponding tracking number by email so you can check and track the shipping status.